FAQ'S

Place one Lovee laundry pod directly into the washing machine drum, then add your clothes; do not cut, tear, or place the pod in the detergent drawer. For front-load machines, place the pod first and then load the clothes, while for top-load machines, load the clothes first and then place the pod on top inside the drum.

Yes, Lovee pods work effectively in front-load, top-load, semi-automatic, fully automatic machines, and they can also be used for manual or hand washing.

Yes, Lovee pods are formulated to be gentle on delicate fabrics like wool and silk, while also being highly effective on everyday materials such as Cotton, Denim, Linen, Rayon, Blends, and Synthetic Fabrics like polyester and nylon.

Absolutely. Lovee pods help keep white fabrics bright, clean, and fresh, delivering deep cleaning without leaving any color tint on the fabric.

Yes. They dissolve easily in cold, warm, hard, soft, and even salt water, ensuring proper cleaning in all water conditions.

No. Lovee pods are completely safe for your washing machine, as they dissolve cleanly and leave no harmful residue behind.

1 pod for Regular / Medium Loads.
2 pods for Heavily Soiled Clothes.

Yes. Lovee pods use a biodegradable, water-soluble film and are designed to reduce detergent wastage, making them more efficient than traditional liquid or powder detergents.

Yes, they are safe when used as directed. Always store the pods in a dry, sealed container and keep them out of reach of children.

Yes. Use two pods for Very Large or Heavily Soiled Loads.

Yes. Lovee pods have a shelf life of 36 months for best results, and should be stored in a cool, dry place.

Yes, in many ways. Lovee pods are easier and cleaner to use, with no measuring, no mess, and the exact dosage every time. They deliver stronger cleaning with less wastage and a lower risk of overdosing compared to liquid or powder detergents. Each pod is an all-in-one capsule containing a cleaning agent, stain remover, fabric softener, colour-protection formula, and fragrance booster.

Do not cut the pod, as this will break its protective film and lead to detergent wastage.

Yes. Our formula is gentle, mild, and safe for a baby’s sensitive skin when the clothes are properly rinsed.

No. Always place pods inside the drum for proper dissolution.

No. They are colour-safe and protect fabrics from dullness and damage, as each Lovee pod contains a built-in colour-protection formula to keep garments looking vibrant.

Not recommended. Each pod is an all-in-one capsule containing a cleaning agent, stain remover, fabric softener, colour-protection formula, and fragrance booster—all in perfectly balanced proportions.

Yes. Lovee pods are dermatologically safe, but it’s best to avoid direct contact with broken or wet skin.

Seek immediate medical attention. Do not induce vomiting; instead, rinse the mouth thoroughly and contact emergency services right away.

No. A stronger scent simply indicates a concentrated fragrance, which becomes gentle and mild once the clothes are washed and dried.

Yes. Simply dissolve one pod in water, soak the clothes, and wash them as usual. Do not rub the pod directly onto the fabric.

SHIPPING FAQ'S

Yes. We deliver Lovee laundry pods across India with reliable courier partners.

Orders are usually delivered within 3–7 working days, depending on your location.

All orders are processed and dispatched within 24–48 hours on business days.

Yes. Once your order is shipped, you will receive a tracking link via whatsapp, SMS or email.

There are no separate shipping charges—your checkout price is the final price you pay.

Address changes can be made only before the order is shipped.

If your order is delayed beyond the expected timeline, you can contact Customer Support through +91 9193319138 with your order ID during the working hours and we will assist immediately.

The courier will attempt delivery up to 2–3 times. You may also contact the courier using the tracking link to reschedule.

If your package is damaged, tampered, or leaking upon opening, please take a photo and contact customer support within 24 hours for a replacement. If the seal appears opened before delivery, please do not accept the package from the courier.

At the moment, we ship only within India. International shipping will be added soon.

Yes, but only if the order has not been shipped. Once shipped, cancellation is not possible.