Shipping
Shipping Policy
Welcome to Lovee. This Shipping Policy describes how we handle order processing, delivery timelines, and shipping-related services when you purchase products from our website www.lovee.com.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Once shipped, you will receive an email or SMS with a tracking number to monitor your order.
Shipping Time
- Metro Cities: 4-7 business days
- Other Locations: 4–7 business days
Delivery times may vary based on your location, courier availability, and unforeseen circumstances such as weather or public holidays.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at cc@lovee.co.in along with photos or video proof. Our team will review the case and assist you with a replacement or resolution.
Address Accuracy
Please ensure that all shipping details, including your address and contact number, are accurate at checkout. Lovee is not responsible for failed deliveries due to incorrect or incomplete address information provided by the customer.
International Shipping
Currently, Lovee ships only within India. We are working to expand our services to international customers soon.
Contact Us
For any shipping-related questions or assistance, please contact our support team at cc@lovee.co.in.